1. General

freshbet.us.com is operated by Ryker B.V. (registration number 154186), registered at Abraham Mendez Chumaceiro Boulevard 50, Willemstad PO BOX 4750, Curaçao. Payments go through Ryker Development Limited, registered in Cyprus. Data protection law governs how we handle your personal information – this policy explains what that looks like in practice. Open an account and you’ve agreed to it. Don’t agree? Don’t use the site.

This policy gets updated when something changes. Worth checking back occasionally. Using freshbet.us.com after any update means the new version applies to you.

2. What We Collect

Running a licensed gambling platform means collecting certain data. There’s no way around it. What we hold:

• Name, date of birth, email address, phone number, and residential address
• Payment details and transaction history
• Identity verification documents – passport scans, bank statements, utility bills
• Technical data collected automatically when you use the site: IP address, device type, browser, GeoIP location, activity logs

We don’t collect more than we need. Everything serves a specific purpose – account management, fraud prevention, regulatory compliance, or improving the service.

3. How We Use Your Data

Deposits, withdrawals, bets, identity checks, account support – none of that works without your data. It also covers what the law requires of us: anti-money laundering obligations, counter-terrorism financing rules, and the rest of it. Your information doesn’t get used for anything outside running this platform.

Fraud monitoring runs continuously in the background. Aggregate usage data helps us understand how the platform performs. Surveys are optional – skip them if you want, no consequences.

4. Marketing

Marketing emails only go out if you’ve opted in. You can turn them off at any time through your account settings or by contacting [email protected]. Accepting a prize or winnings means you consent to your name being used for promotional purposes where permitted by law.

5. How We Collect It

Most of it comes from you directly – what you fill in when registering, what you send us, what happens in your account. Some gets picked up automatically when you use the site. Occasionally we receive data from fraud prevention companies where that’s needed to protect the platform.

Payment processors and technical providers handle some data on our behalf. They’re contractually bound to the same standards we operate under – not a looser version of them.

6. Who Sees Your Data

Data isn’t sold or rented to anyone. Within the company, access is limited to staff who need it to do their job – that includes the data protection officer, AML and fraud analysts, customer support agents, and VIP managers. All have signed confidentiality agreements.

Outside the company it goes to payment processors when you make a transaction, to regulators and law enforcement when the law requires it, and to group companies where that’s needed to run the service. Transfers outside the EEA happen in some cases – safeguards are in place when they do.

7. Retention

Data stays on file while your account is open and for whatever period the law requires after it closes. AML rules set a five-year floor on certain records from last transaction or closure date – that’s not negotiable, so erasure requests before that point won’t go through. After the required period, data gets deleted or anonymised properly.

8. Security

Login and password protect your account. Two-factor authentication is available – use it. We run technical and organisational measures to keep data safe, but your login details are your responsibility. Don’t share them, don’t save them somewhere accessible to others.

9. Your Rights

Want to see what we hold on you? Ask. Think something’s wrong? We’ll correct it. Questions about how data is being used? Send them to [email protected]. Under GDPR Article 77 you can also take a complaint directly to the supervisory authority in your country – that option is always open regardless of what we say.

10. Cookies

freshbet.us.com uses cookies. Required cookies keep the site functioning. Functional cookies save your preferences and session data. Advertising cookies help measure the effectiveness of marketing campaigns – these don’t share personally identifiable information like your name or email with third parties.

Most browsers accept cookies by default. You can block or delete them through your browser settings, though doing so may limit how the site works for you.